Lock Necklace

We believe fine jewelry should be for everyone. Every piece of jewelry carries the warmth and sentiment of the artisan. From material selection to shaping, every step embodies respect and passion for handicrafts, ensuring the uniqueness of each creation.

• We ship both within Australia and internationally to New Zealand, the United States, Canada, the EU, the UK, UAE, Saudi Arabia, and Qatar.
• Not responsible for customs or courier delays.

For more details, see our Shipping Policy.

For queries, email support@auluna.com.

• Return within 30 days with receipt for a refund. Items must be in original condition.
• Non-returnable: Earrings, body piercings, hair accessories, and gift cards.

For more details, see our  Refund Policy.

For queries, email support@auluna.com.

We are confident in the quality of our products, which is why we offer a 2-year warranty on all jewellery. During this period, if you discover any material or craftsmanship defects, please contact our customer service team, and we will gladly assist you with your warranty request.

Warranty Terms:

• The warranty is valid for 2 years from the date of purchase.
• It does not cover damage caused by misuse or normal wear and tear.
• Please keep your proof of purchase for warranty.

Providing you with peace of mind and assurance is our goal. Thank you for choosing Auluna, and let's enjoy every beautiful moment together!